Resources for All Members
If you need help with transportation in your daily life (ex: for errands like getting groceries), we have resources to help you. Transportation vouchers for public transit or gas may be available.
Contact your case manager for more details or call customer service at 1-800-942-0247 (TTY Relay: Dial 711) from 8:00 a.m. to 8:00 p.m., seven days a week.
Emergency and Ambulance Services
If you are having an emergency and need immediate transportation, call 911. Ambulance services for emergency, non-emergency, and AIR ambulance are covered per one-way trip. See plan-specific cost-sharing amounts below:
- MA Plan 006: $300 copay
- MA Pharmacy Plan 008: $300 copay
- MA Pharmacy Plan 009: $300 copay
- MA Extra Plan 010: $325 copay
- MA Special Needs Plan 014: 0% of the cost
- MA Value Plan 016: 20% coinsurance
$0 Rides on the MA Special Needs Plan (014)
Members of our MA Special Needs Plan (SNP) get a transportation benefit of up to 50 one-way rides per calendar year. Use these rides to get to and from to your medical appointments.
Call us to schedule your next trip. We can accommodate wheelchairs and other accessibility needs.