We understand that transportation is essential. Travel is necessary to access some of the resources you need to get and stay healthy. We can help.
Transportation Benefits and Support
Rides for CHPW Medicare Advantage Members
Our Dual Complete (HMO D-SNP), Dual Select (HMO D-SNP), and Plan 2 (HMO) plans offer a transportation benefit of up to 32 one-way rides* (up to 40 mile limit) per calendar year.
Need to get to a doctor’s appointment or see your pharmacist? Use these rides to get to and from provider offices, medical centers, and pharmacies.
Schedule your next trip by calling us at 1-800-942-0247 (TTY: 711), 8:00 a.m. to 8:00 p.m., seven days a week. We can accommodate wheelchairs and other accessibility needs.
Everyday Needs for All Members
For transportation for your daily life activities, like getting groceries, we can connect you with local organizations that assist seniors with these needs. Transportation vouchers for public transit or gas may be available.
To request assistance, contact your Case Manager, or call Customer Service at 1-800-942-0247 (TTY: 711), 8:00 a.m. to 8:00 p.m., seven days a week.
*Transportation benefit varies by plan. See your plan details for more information.
Emergency and Ambulance Services by Medicare Advantage (MA) Plan
If you are having an emergency, call 911.
Note: Costs below are for ambulance and/or emergency services. Please see above for other transportation benefits, such as rides to medical appointments or assistance getting to the grocery store.
Ambulance services for emergency, non-emergency, and AIR ambulance are covered per one-way Medicare-covered trip.
2025 Medicare Advantage Plan Ambulance Benefit
| Dual Complete (HMO D-SNP) | $0 |
| Dual Select (HMO D-SNP) | $0 or 20% |
| MA Plan 2 (HMO) | $350 copay |
| MA Plan 4 (HMO) | $325 copay |
| MA Freedom Plan (HMO) | $300 copay |
We’re here to help.
To ask questions, request print copies of materials, and more, contact Customer Service at 1-800-942-0247 (TTY: 711), 8:00 a.m. to 8:00 p.m., 7 days a week.
Did you know that certain prescription medicines are available as a 90-day supply? Medicine that you take on a long-term basis to manage your health is called a “maintenance drug.” A 90-day supply makes it easier to keep taking the medicine you need to feel your best. You may also be eligible to receive your long-term medications through free home delivery.
