Transportation for Medical Purposes Is Included on Plan 014 Only

We help members get reliable and safe transportation to and from medical appointments. We provide 50 one-way trips per calendar year for members of the Special Needs plan. We can help you in arranging this transportation and can accommodate wheelchairs and other individuals with accessibility needs. Find more information on the Special Needs Plan 014 page.

Emergency and Ambulance Services

If you are having an emergency and need immediate transportation, call 911. Ambulance services for emergency, non-emergency, and AIR ambulance are covered for per one-way trip. See plan-specific cost-sharing amounts below:

MA Plan 006: $300 copay
MA Pharmacy Plan 008: $300 copay
MA Pharmacy Plan 009: $300 copay
MA Extra Plan 010: $325 copay
MA Special Needs Plan 014: 0% of the cost
MA Value Plan Plan 016: 20% coinsurance

Resources for All Members

If you need help with transportation for things like getting groceries, we have resources to help you. Read more about transportation resources available to all members. Transportation vouchers for public transit or gas may be available. Contact your case manager for more details or call customer service at 1-800-942-0247 (TTY Relay: Dial 711) from 8:00 a.m. to 8:00 p.m., seven days a week.