Transportation - Community Health Plan of Washington - Medicare Advantage

We understand that transportation is essential. Travel is necessary to access some of the resources you need to get and stay healthy. We can help.

Transportation Benefits and Support

Rides for MA Dual Plan (HMO SNP) Members

Our MA Dual Plan (HMO SNP) offers a transportation benefit of up to 75 one-way rides per calendar year.

Need to get to a doctor’s appointment or see your pharmacist? Use these rides to get to and from provider offices, medical centers, and pharmacies.

Schedule your next trip by calling us at 1-800-942-0247 (TTY: 711), 8:00 a.m. to 8:00 p.m., seven days a week. We can accommodate wheelchairs and other accessibility needs.

Everyday Needs for All Members

For transportation for your daily life activities, like getting groceries, we can connect you with local organizations that assist seniors with these needs. Transportation vouchers for public transit or gas may be available.

To request assistance, contact your Case Manager, or call Customer Service at 1-800-942-0247 (TTY: 711), 8:00 a.m. to 8:00 p.m., seven days a week.

Emergency and Ambulance Services by 2022 Medicare Advantage (MA) Plan

If you are having an emergency, call 911.

Note: Costs below are for ambulance and/or emergency services. Please see above for other transportation benefits, such as rides to medical appointments or assistance getting to the grocery store.

Ambulance services for emergency, non-emergency, and AIR ambulance are covered per one-way Medicare-covered trip.

2021 MA Plans

2021 Emergency and Ambulance Services by Plan

We’re here to help.

To ask questions, request print copies of materials, and more, contact Customer Service at 1-800-942-0247 (TTY: 711), 8:00 a.m. to 8:00 p.m., 7 days a week.


Stay on Top of Your Prescriptions

Woman grabbing a prescriptionDid you know that certain prescription medicines are available as a 90-day supply? Medicine that you take on a long-term basis to manage your health is called a “maintenance drug.” A 90-day supply makes it easier to keep taking the medicine you need to feel your best. You may also be eligible to receive your long-term medications through free home delivery.



Sales Team

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Phone: 1-800-944-1247
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🕬 Holiday Hours

CHPW Medicare Advantage offices and customer service center will be


closed Thursday, November 25, 2021.


Sales Representatives and Customer Service will resume business hours

(Monday through Friday, 8 a.m. to 8 p.m.) on Friday, November 26.