Community Health Plan of Washington Medicare Advantage Plans Community Health Plan of Washington Medicare Advantage Plans

Care Management

What is Care Management?

Managing your health all by yourself can be challenging. Care Management means getting extra support in taking care of your health with a dedicated CHPW Care Team that works hand in hand with your Primary Care Provider and clinic to help make sure your needs are met.

Care Management does not cost you anything. It is free to all CHPW members. Think of it as support with a personal touch.

The Care Team

The Care Team includes a Care Advocate, a Care Manager, Clinical Care Coordinators, and Community Health Workers—all working closely together to support you in achieving your health goals.

The Care Management team does not just focus on your medical care, they consider the big picture—your overall health.

How the Care Team works together

Here’s what you can expect when you begin working with your personalized Care Team from CHPW:

Step1

Care Advocate

Calls and welcomes you and discusses your health care needs
Step2

You

You explain your health history and highlight any heath care issues you are having
Step3

Care Advocate

Connects with CHPW’s Case Manager/Clinical Care Coordinator to create a personalized care plan to help coordinate and manage your care
Step4

Case Manager/Clinical Care Coordinator

The Case Manager and/or the Clinical Care Coordinator work with your doctor and clinic to coordinate appointments and establish a personalized care plan for you
Step5

Community Health Worker

Organizes extra support, like transportation for you to and from your doctors’ appointments and the pharmacy for prescriptions
Step6

Care Team

Continues to check back with you to support your health

How can Care Management work for me?

Everyone’s needs are different, but here are some things that the Care Management Care Team can help you with:

icon of a clipboard with checks, indicating health care needs and goals
Create an action plan to meet your health care needs and goals
three figures representing your care management team
Coordinate your care among different providers
a laptop open with the internet
Navigate the health care system
A clipboard with a magnifying glass
Explain your insurance benefits
a set of three medical providers
Talk to your providers
a diabetes glucometer
Understand and manage chronic conditions such as:
a smartphone with a dollar sign displayed
Connect you with resources for housing, food, and paying bills
a calendar with a check mark
Schedule health care appointments
an assortment of pills
Manage your medications

Learn More

For more information or questions about CHPW’s new Care Management program, contact our Care Management department at 1-866-418-7005, Monday through Friday, 8 a.m. – 5 p.m.

 

DID YOU KNOW...?

Stay on Top of Your Prescriptions

Woman grabbing a prescriptionDid you know that certain prescription medicines are available as a 90-day supply? Medicine that you take on a long-term basis to manage your health is called a “maintenance drug.” A 90-day supply makes it easier to keep taking the medicine you need to feel your best. You may also be eligible to receive your long-term medications through free home delivery.

LEARN MORE

☏ HAVE QUESTIONS ?

Sales Team

Get real answers
from real people

Phone: 1-800-944-1247
Email: [email protected]

x
The owner of this website has made a commitment to accessibility and inclusion, please report any problems that you encounter using the contact form on this website. This site uses the WP ADA Compliance Check plugin to enhance accessibility.