Coverage on Your Terms, Support on Your Time
Our local, friendly customer service team is ready to help. They can answer any questions you may have about coverage, plan benefits, enrolling, or accessing care.
If you need special accommodations or materials in another format, please contact us and we are happy to provide our documents in a format that works for you.
Click to find the number below that best describes the nature of your request.
Our sales and enrollment team is available seven days a week, from 8:00 a.m. to 8:00 p.m. Chat with a licensed Medicare expert about any questions you may have.
Phone: 1-800-944-1247 (TTY Relay: Dial 7-1-1)
Email: [email protected]
Mail: Community Health Plan of Washington
1111 3rd Avenue, Ste 400, Seattle, WA 98101
Fax: Fax any forms or written requests to (206) 652-7050
We offer linguistic services in multiple languages free of charge.
This includes translations of written materials and interpreted customer service by phone.
Crisis contacts are available 24/7. If you are in distress and need help, call a crisis helpline.
Community Health Plan of Washington has five offices located across the state of Washington.
Call us at 1-800-944-1247 (TTY Relay: Dial 7-1-1) to learn more about office locations and hours.
If you do not wish to receive mail from CHPW, please email us ([email protected]) with the following information.
- Full name (First name and Last Name)
- Email Address
- Phone Number
Please DO NOT INCLUDE any sensitive information like Member ID, Social Security Number, Bank Account Information, and etc.
If you have any question please contact our Sales team at 1-800-944-1247 (TTY Dial 711)