Contact Us - Community Health Plan of Washington - Medicare Advantage
Medicare Advantage Plan

Coverage on Your Terms, Support on Your Time

Our local, friendly customer service team is ready to help. They can answer any questions you may have about coverage, plan benefits, enrolling, or accessing care.

If you need special accommodations or materials in another format, please contact us and we are happy to provide our documents in a format that works for you.

Click to find the number below that best describes the nature of your request.

Contact Us

Current Medicare Members
Customer Service is available seven days a week, from 8:00 a.m. to 8:00 p.m. Phone: 1-800-942-0247 (TTY Relay: Dial 7-1-1) Email: CustomerCare@chpw.org Mail: Community Health Plan of Washington 1111 3rd Avenue, Ste 400, Seattle, WA 98101 Fax: Fax any forms or written requests to (206) 652-7050
Prospective Medicare Members

Our sales and enrollment team is available seven days a week, from 8:00 a.m. to 8:00 p.m. Chat with a licensed Medicare expert about any questions you may have.

Phone: 1-800-944-1247 (TTY Relay: Dial 7-1-1)
Email: sales@chpw.org
Mail: Community Health Plan of Washington
1111 3rd Avenue, Ste 400, Seattle, WA 98101
Fax: Fax any forms or written requests to (206) 652-7050

Our Medicare Experts

Our licensed Medicare experts can help you enroll, discuss your current plan, explore your plan options, and talk about what you need from your coverage.

FIND AN EXPERT NEAR YOU TALK TO AN EXPERT

Current Medicare Providers

Customer Service is available seven days a week, from 8:00 a.m. to 8:00 p.m.

Phone: 1-800-942-0247 (TTY Relay: Dial 7-1-1)
Email: CustomerCare@chpw.org
Mail: Community Health Plan of Washington
1111 3rd Avenue, Ste 400, Seattle, WA 98101
Fax: Fax any forms or written requests to (206) 652-7050

Call for Language Assistance

We offer linguistic services in multiple languages free of charge.

This includes translations of written materials and interpreted customer service by phone.

➔ Find support in your language.

Mental Health Crisis Numbers

Crisis contacts are available 24/7. If you are in distress and need help, call a crisis helpline.

➔ Click here to see the crisis phone numbers in Washington state.

Our Regional Offices in Washington

Community Health Plan of Washington has five offices located across the state of Washington.
Call us at 1-800-944-1247 (TTY Relay: Dial 7-1-1) to learn more about office locations and hours.

Unsubscribe from Our Mailing Lists

If you do not wish to receive mail from CHPW, please email us (sales@chpw.org) with the following information.

  • Full name  (First name and Last Name)
  • Email Address
  • Phone Number
  • Address

Please DO NOT INCLUDE any sensitive information like Member ID, Social Security Number, Bank Account Information, and etc.

If you have any question please contact our Sales team at 1-800-944-1247 (TTY Dial 711)

 

Report a Web Issue

We hope you find the information you need. Let us know if you encounter any errors on our website and we will do our best to fix them as soon as possible. Report any issues below.

Are You Looking for a Job?

Learn more about our mission to provide quality care to everyone in the community. Search for open jobs.

 

DID YOU KNOW...?

Nurse Advice Line
Doctors in an emergency room with patient,What kind of care do you need? Not every medical issue needs emergency care. If you have a medical issue that doesn’t seem to be life-threatening, but you’re not sure what to do, you can call our Nurse Advice Line for help. They can help you decide if you should see a primary or urgent care doctor. The Nurse Advice Line is free and available 24/7 for members at 1-866-418-2920 (TTY Relay: 7-1-1).

CALL NOW

☏ HAVE QUESTIONS ?

Sales Team

Get real answers
from real people

Phone: 1-800-944-1247
Email: Sales@chpw.org

x