Keep track of your health care information in the member portal online. Here you can conveniently access plan documents, print your ID card, and pay bills securely. If you need information about getting care or researching what is covered by your current plan, you can find it online. There are many self-service features that make it simple to stay organized.
myCHPW now offers two-factor authentication (“2FA”) to enhance the safety and security of your health information as a member of our plan. Next time you log into myCHPW, follow the on-screen instructions to either enable 2FA or to opt out of it. You can also change your 2FA preference later.
Read the myCHPW member portal user guide for more information about 2FA and more.
If you are new to CHPW Medicare Advantage and have questions about our plan coverage, please contact us. Our friendly, local Customer Service team is available Monday to Friday, from 8:00 a.m. to 8:00 p.m. at 1-800-942-0247 (TTY Relay: Dial 711). You can also email us at [email protected].