Community Health Plan of Washington Medicare Advantage Plans Community Health Plan of Washington Medicare Advantage Plans

Behavioral Health Crisis Lines

Crisis Helpline Contact Numbers

Sometimes, you may just need to talk to someone. If you are in distress or struggling with your mental health, a crisis helpline gives you free and confidential support. If you are struggling with depression, suicidal thoughts, substance abuse, or anxiety, help is available whenever you need it.  You can remain totally anonymous. Crisis helplines can be there for you in your time of need.

If you feel like hurting yourself or others, please seek help immediately. If you are experiencing a medical emergency or are in danger, please contact 9-1-1 or your local emergency number.

National Suicide Help Line

24 hours a day / seven days a week

Crisis Text Line

Text HOME to 741741
Message them on Facebook 
24 hours a day / seven days a week

AA Alcoholics Anonymous

Toll-Free Number (1-206-587-2838)
24 hours a day / seven days a week

Recovery Help Line

Email: [email protected]
24 hours a day / seven days a week / 365 days a year

Are you having a crisis?

A crisis is a moment of intense difficulty, trouble or danger. They can appear unexpectedly and in a number of ways. If you or someone you know may be experiencing a crisis, there is support. A person in crisis might:

  • Feel anxious, agitated, or unable to sleep
  • Threaten to or talk about hurting or killing themselves
  • Increase alcohol or drug use
  • Feel hopeless
  • Withdraw from friends and family
  • Feel trapped, like there is no way out
  • Encounter dramatic mood changes
  • Feel rage or uncontrolled anger
  • Engage in reckless behaviors
  • Threaten to harm others
  • See no reason for living

Crisis line counselors can dispatch mobile crisis teams, conduct disaster outreach, and perform suicide intervention. Designated Mental Health Professionals might also initiate 72 hour involuntary holds on those persons evaluated to be of high risk to harm themselves or others, or who cannot provide for their own safety and welfare as a result of being gravely disabled.

Urgent Care

Urgent care is when you have a health problem that needs care right away, but your life is not in danger. This could be a reaction or side effect to a medication you are taking for a mental health or drug and alcohol treatment.

Urgent care is covered anywhere in the United States. If you think you need to be seen quickly, go to an urgent care center that works with Community Health Plan of Washington. If you are not sure what kind of care you need, call our free 24/7 Nurse Advice Line at 1-866-418-2920 (TTY Relay: Dial 711).


Insurance Talk in Simple Language

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Whether you’re a new member or you’ve been with us a for a while, our Medicare experts can help you find a plan that fits your health needs and budgets. No headaches, no frustration required!



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