Managing your chronic conditions is a vital part of staying health and our Health Services Team helps you stay on track. When you seek medical services, Health Services looks at your health risks, needs, and goals and then puts together an action plan specifically for you.
Our Health Services programs support the relationship between you and your providers, and tracks how well the care plan is working by using clinical and evidence-based guidelines.
Health Management Programs
Care Management
Care Management advocates for the member and helps coordinate care between several different providers. They also make sure members can access other resources that are available to them.
➔ Read more about Care Management
Diabetes Care Program
The Diabetes Care Program is for adults with Prediabetes, Type 1 Diabetes, or Type 2 Diabetes. Case Managers and Health Coaches will coordinate your care and help you learn to independently manage your diabetes.
➔ Read more about the Diabetes Care Program
Community Support Services
If you’re having trouble meeting basic needs, our Community Programs team can help. They can connect you with local resources for food, housing, job training, and more.
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➔ Read more about Community Support Services
Health Information Library
CHPW provides an online tool that connects members with important health information. You can browse health topics, watch wellness videos, and much more.
➔ Read more about the Health Information Library
Utilization Management
Utilization Management is a review process that makes sure you are getting appropriate care.
➔ Read more about Utilization Management
Patient Review and Coordination Program
The Patient Review and Coordination Program helps make sure services are being used safely.
➔ Read more about the Patient Review and Coordination (PRC) program
Ensuring Continuity of Care
It’s important to maintain your general level of health and care. If you experience times where you are unable to get reliable care or have trouble accessing basic needs, our team can help connect you to the necessary resources. We make sure there are no interruptions in the care you receive or with the prescription medications you take. We can refer you to additional resources to address your whole health needs. These can include:
- Case Managers
- Transportation and Interpreter Services
- Dental services
- Health Homes
- Regional Support Networks for mental health services
- Substance Use Disorder services
- Aging and Disability Services, including home and community based services
- Skilled nursing facilities and community-based residential programs
Did you know that certain prescription medicines are available as a 90-day supply? Medicine that you take on a long-term basis to manage your health is called a “maintenance drug.” A 90-day supply makes it easier to keep taking the medicine you need to feel your best. You may also be eligible to receive your long-term medications through free home delivery.
