Our New Medicare Name - Community Health Plan of Washington - Medicare Advantage

Our New Medicare Name

As of October 1, 2019, Community HealthFirst Medicare Advantage is now Community Health Plan of Washington (CHPW) Medicare Advantage. We’re changing our name to make it clearer that our Medicare plans are offered by CHPW. The name change does not have any impact on our contracts with providers. Our name may be different, but you can still count on us for quality service. Note that our Medicare website address is also changing to medicare.chpw.org.

The name change also does not affect member plan benefits. Members may continue to use their Community HealthFirst ID cards until the end of the year. Starting January 1, 2020, they will be sent a new ID card with the new name.

If you have any questions, please feel free to contact Customer Service at 1-800-942-0247 (TTY Relay: Dial 711). They are available from 8:00 a.m. to 8:00 p.m., seven day a week.

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Nurse Advice Line
Doctors in an emergency room with patient,What kind of care do you need? Not every medical issue needs emergency care. If you have a medical issue that doesn’t seem to be life-threatening, but you’re not sure what to do, you can call our Nurse Advice Line for help. They can help you decide if you should see a primary or urgent care doctor. The Nurse Advice Line is free and available 24/7 for members at 1-866-418-2920 (TTY Relay: 7-1-1).

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Phone: 1-800-944-1247
Email: Sales@chpw.org

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