Improving Physical Accessibility - Community Health Plan of Washington - Medicare Advantage

Improving Physical Accessibility

CMS has released a resource guide for health care providers in order to improve accessibility for patients with disabilities.

The resources in this inventory include guidance on how to increase physical accessibility of medical services, tools to assess your practice or facility’s accessibility for individuals with disabilities, and tips and training materials to improve quality of care. This document is intended provide recommendations on how to improve accessibility in order to improve quality of care for patients with disabilities. The Centers for Medicare & Medicaid Services (CMS) does intend, in providing these resources, to provide legal advice or to take a position on whether and to what extent federal, state, or local law requires health care facilities and providers to undertake the measures discussed in these resource documents. The sole purpose of the resource list is to provide information that may help you to improve the physical accessibility programs and facilities.

Read the full document and access CMS approved support trainings.


Nurse Advice Line
Doctors in an emergency room with patient,What kind of care do you need? Not every medical issue needs emergency care. If you have a medical issue that doesn’t seem to be life-threatening, but you’re not sure what to do, you can call our Nurse Advice Line for help. They can help you decide if you should see a primary or urgent care doctor. The Nurse Advice Line is free and available 24/7 for members at 1-866-418-2920 (TTY Relay: 7-1-1).



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