CHPW uses Availity for our Electronic Remittance Advice (ERA), or 835, transactions. We recently learned that Availity discontinued its paper 835/ERA Enrollment Form earlier this year. The new enrollment process is all electronic and does not require a fee to register or enroll.
You or your clearinghouse will need to enroll in ERA directly with Availity. Please contact Availity at Availity.com or call 1-800-AVAILITY (282-4548).
Please note that CHPW’s 2019 Provider Manual has outdated information for enrolling in ERA. Our 2020 Provider Manual will be updated with the correct information.