Change to ERA Enrollment Process - Community Health Plan of Washington - Medicare Advantage

Change to ERA Enrollment Process

CHPW uses Availity for our Electronic Remittance Advice (ERA), or 835, transactions. We recently learned that Availity discontinued its paper 835/ERA Enrollment Form earlier this year. The new enrollment process is all electronic and does not require a fee to register or enroll.

You or your clearinghouse will need to enroll in ERA directly with Availity. Please contact Availity at Availity.com or call 1-800-AVAILITY (282-4548).

Please note that CHPW’s 2019 Provider Manual has outdated information for enrolling in ERA. Our 2020 Provider Manual will be updated with the correct information.

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Nurse Advice Line
Doctors in an emergency room with patient,What kind of care do you need? Not every medical issue needs emergency care. If you have a medical issue that doesn’t seem to be life-threatening, but you’re not sure what to do, you can call our Nurse Advice Line for help. They can help you decide if you should see a primary or urgent care doctor. The Nurse Advice Line is free and available 24/7 for members at 1-866-418-2920 (TTY Relay: 7-1-1).

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