Change to ERA Enrollment Process - Community Health Plan of Washington - Medicare Advantage

Change to ERA Enrollment Process

CHPW uses Availity for our Electronic Remittance Advice (ERA), or 835, transactions. We recently learned that Availity discontinued its paper 835/ERA Enrollment Form earlier this year. The new enrollment process is all electronic and does not require a fee to register or enroll.

You or your clearinghouse will need to enroll in ERA directly with Availity. Please contact Availity at or call 1-800-AVAILITY (282-4548).

Please note that CHPW’s 2019 Provider Manual has outdated information for enrolling in ERA. Our 2020 Provider Manual will be updated with the correct information.


Nurse Advice Line
Doctors in an emergency room with patient,What kind of care do you need? Not every medical issue needs emergency care. If you have a medical issue that doesn’t seem to be life-threatening, but you’re not sure what to do, you can call our Nurse Advice Line for help. They can help you decide if you should see a primary or urgent care doctor. The Nurse Advice Line is free and available 24/7 for members at 1-866-418-2920 (TTY Relay: 7-1-1).



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