Community Health Plan of Washington Medicare Advantage Plans Community Health Plan of Washington Medicare Advantage Plans

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Medicare Advantage Plan

Sign in to do more

Manage your plan through the Member Service Center and myCHPW Member Portal. See what you can do in each place.

CHPW member center

Member Service Center

What can you do there?

Make changes to how you get your care and how we communicate with you.

  • Print ID card
  • Update how we contact you
  • Change your doctor
  • Download plan documents
  • Complete your Health Assessment
  • Set care reminders
  • Learn to use CHPW Virtual Care
  • Tell us how we’re doing
  • Rate your providers
Go to Member Service Center
CHPW member center

myCHPW Member Portal

What can you do there?

Get detailed medical info, print important documents, and send secure messages to CHPW.

  • See your coverage info and eligibility
    • Claims
    • Prior Authorization
    • Referrals
  • Send and receive secure messages
  • See info for other CHPW health insurance you have
  • Health information safety with two-factor authentication
  • Access Member Self-Service hub
Go to myCHPW Member Portal

Note: You will have a separate username and password for each tool: The Member Service Center, myCHPW portal, and E-Bill Express. Write down your sign-in information and keep it somewhere safe!

Stay in control of your health

The member center is a resource hub that keeps all your care information in one convenient place. You can pay bills online, find forms you need, and learn more about additional programs we offer.
Member Self-Service at Member Center
Bills and payments

Pay your monthly premium or health care bill online using our secure portal, E-Bill Express, or request another payment option.

Pay your bill
Frequently Asked Questions in Member Center
Plan benefits

Our plan benefits cover more areas of your health. Find out what services are included and how much you need to pay.

Get info
Member Resources at Member Center
Member resources

The resource library includes provider and pharmacy directories, plan forms, and coverage documents. Find the forms you need.

Read more
Health Services at Member Center
Health services

We offer programs and services to keep you healthy. Find support in your community to help you manage chronic conditions and medications.

Get support
Special Needs Plan at Member Center
MA Dual Plans (HMO D-SNP)

If you are a Medicaid and Medicare eligible individual, we offer additional services to support your health.

See details
Behavioral Health (Mental Health) at Member Center
Mental health resources

We cover services to help you feel your best. Find a behavioral health or substance use specialist near you.

Read more
Prior Authorization for Medicare Members
Treatment Cost Calculator

Our treatment cost calculator provides estimates on treatments, finds providers near you, and has reviews.

Calculate costs
Member Rights at Member Center
Member rights

You have rights when it comes to care you receive. File an appeal, report a grievance, or set an advance directive.

Learn how

Frequently asked questions

It is okay to have questions – we are here to help! Find the answers you are looking for on our Member Center frequently asked questions page.

Find your answer

☏ HAVE QUESTIONS ?

Sales Team

Get real answers
from real people

Phone: 1-800-944-1247
Email: [email protected]

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