Providers may submit appeals to CHPW using the following 3 methods:
Methods 1&2 – Preferred:
- Email: [email protected]
- Fax:
Apple Health and Cascade Select: 206-613-8984
Medicare Advantage & Duals: 206-652-7010
Method 3 – Unpreferred:
- Regular mail:
Community Health Plan of Washington
Attention: Appeals Department
1111 Third Avenue, Suite 400
Seattle, WA 98101
When possible, it is preferred that providers use methods 1&2 above (Email & Fax) when filing your appeals, as these methods will avoid manual processing, which causes delays in processing your appeals.
For questions, please email: [email protected]
What kind of care do you need? Not every medical issue needs emergency care. If you have a medical issue that doesn’t seem to be life-threatening, but you’re not sure what to do, see if your local Community Health Center clinic or primary care doctor offers virtual care. If they do, they will tell you how to set up your virtual care appointment.
