Community Health Plan of Washington Medicare Advantage Plans Community Health Plan of Washington Medicare Advantage Plans

HealthMAPS Portal Enhancements

CHPW is excited to announce the following enhancements in our HealthMAPS portal beginning October 2025! You’ll be able to access your:

  • Remittance Advices (RA)/Explanations of Payment (EOP);
  • Claim rejection letters; and
  • Other letters and correspondence generated from within the claims system. Correspondence generated from within the Jiva Care Management portal will not be available in HealthMAPS.

You’ll see an enhanced design overall in the portal and the Find A Doctor tool, with improved navigation and readability, and information displayed in clearer, simpler, more visually appealing ways. You’ll also have more options to personalize data and functions.

Our HealthMAPS Provider User Guide will be updated as well. Visit our Provider Portal Training page to view or download the guide (under HealthMAPS FAQs and Training) for step-by-step instructions.

DID YOU KNOW...?

A Nap a Day Could Keep The Doctor Away

An older man taking a nap on the couch.Many Americans do not get enough sleep and this can contribute to a number of health issues. Taking a nap during the day can help your body restore itself and promotes brain and heart health. A 20-minute nap has a variety of health benefits – from improved mood, to better focus and memory function. In some cultures, napping is even prescribed as a health treatment by doctors!

If you have trouble sleeping, take steps to improve your quality of sleep.

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