ERA Enrollment Process - Community Health Plan of Washington - Medicare Advantage

ERA Enrollment Process

CHPW uses Availity for our Electronic Remittance Advice (ERA; claim payment details), or 835, transactions. The enrollment process is all electronic and does not require a fee to register or enroll.

You or your clearinghouse will need to enroll in ERA directly with Availity. Please contact Availity at or call 1-800-AVAILITY (282-4548).

Note that the 835 ERA is different than ACH/EFT. ACH/EFT are payments made via automated clearinghouse/electronic funds transfer. The 835 ERA is your remittance advice or explanation of payment. 835s and ACH/EFT are separate transactions and each requires a separate enrollment. If you enroll in one of these transactions, you are not automatically enrolled in the other; you can have ERA and not ACH/EFT or vice versa. Please see our Provider Manual, “835 Transactions” and “ACH/EFT Payments” sections, for more information.


Nurse Advice Line
Doctors in an emergency room with patient,What kind of care do you need? Not every medical issue needs emergency care. If you have a medical issue that doesn’t seem to be life-threatening, but you’re not sure what to do, you can call our Nurse Advice Line for help. They can help you decide if you should see a primary or urgent care doctor. The Nurse Advice Line is free and available 24/7 for members at 1-866-418-2920 (TTY Relay: 7-1-1).



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