Community Health Plan of Washington Medicare Advantage Plans Community Health Plan of Washington Medicare Advantage Plans

ERA Enrollment Process

Electronic Remittance Advice (ERA) Enrollment Process

CHPW uses both SDS and Availity for our Electronic Remittance Advice (ERA), or 835, transactions. The enrollment process is all electronic and does not require a fee to register or enroll. You or your clearinghouse will need to enroll in ERA directly with SDS, CHPW’s preferred vendor, or Availity. Please go to:

  • SDS portal or call 855-297-4436
  • Availity or call 1-800-AVAILITY (282-4548)

Note that the 835 ERA is different than ACH/EFT. ACH/EFT are payments made via automated clearinghouse/electronic funds transfer. The 835 ERA is your remittance advice or explanation of payment. 835s and ACH/EFT are separate transactions and each requires a separate enrollment. If you enroll in one of these transactions, you are not automatically enrolled in the other; you can have ERA and not ACH/EFT or vice versa. Please see our Provider Manual, “Electronic Transactions / Electronic Data Interchange (EDI)” section for more information or contact [email protected].

DID YOU KNOW...?

CHPW Virtual Care
What kind of care do you need? Not every medical issue needs emergency care. If you have a medical issue that doesn’t seem to be life-threatening, but you’re not sure what to do, see if your local Community Health Center clinic or primary care doctor offers virtual care. If they do, they will tell you how to set up your virtual care appointment.

If your provider doesn’t offer virtual care and you can’t make it to the clinic or doctor’s office, call CHPW’s Nurse Advice Line at 1-866-418-2920 (TTY: Dial 711). It’s available 24 hours a day, 7 days a week.

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