Language Assistance

Care You Need, in the Language You Speak

When you attend a health care appointment covered by CHPW Medicare Advantage, you also get access to language assistance service and auxiliary aids and services.

Your provider may speak your language or arrange for an interpreter to be at your appointment. When you schedule your appointment, let your doctor’s office know that you need an interpreter.

We offer language access services free of charge to members who speak languages other than English. We will find a way to talk to you in your own language and help you find a provider who speaks your language.

Additional Language Assistance Support

• We translate our plan materials into the languages of the members we serve.
• We offer our plan materials in large print and braille.
• We offer access for people who are deaf or hard of hearing. Dial TTY: 711 to connect with the Washington relay system. Once you are connected with an operator, type the ten-digit number you are trying to reach. The operator will dial the number and relay the conversation between you and the party you are trying to reach.

English: For free language assistance services and auxiliary aids and services, call 1-800-942-0247 (TTY: 711).

Español (Spanish): Para obtener servicios gratuitos de asistencia lingüística así como ayudas y servicios auxiliares, llame al 1-800-942-0247 (TTY: 711).

中文（简体) (Chinese): 如需免费的语言协助服务以及辅助工具和服务，请致电 1-800-942-0247 (听障人士请拨打 TTY：711）。

Tiếng Việt (Vietnamese): Để sử dụng dịch vụ hỗ trợ ngôn ngữ miễn phí cũng như các dịch vụ và tính năng hỗ trợ thêm, hãy gọi 1-800-942-0247 (TTY: 711).

한국인 (Korean): 무료 언어 지원 서비스와 보조 지원 및 서비스를 원하시면 1-800-942-0247 (TTY: 711) 로 문의해 주시기 바랍니다.

Русский (Russian): Для получения бесплатных услуг языковой помощи а также вспомогательных средств и услуг, звоните по номеру 1-800-942-0247 (TTY: 711).

Tagalog: Para sa mga libreng serbisyo sa tulong sa wika at mga pantulong na kagamitan at serbisyo, tumawag sa 1-800-942-0247 (TTY: 711).

 Українська (Ukrainian): Для отримання безкоштовної мовної допомоги, допоміжних засобів та послуг телефонуйте за номером 1-800-942-0247 (TTY: 711).

ខ្មែរ (Mon–Khmer Cambodian): សម្រាប់សេវាកម្មជំនួយផ្នែកភាសា និងឧបករណ៍ និងសេវាកម្មជំនួយដោយឥតគិតថ្លៃ សូមទូរសព្ទទៅលេខ 1-800-942-0247 (TTY: 711)។

日本語 (Japanese): 言語サポートサービス（無料）および補助的な器具やサービスをご希望の方は、1-800-942-0247 （TTY: 711）までお電話ください。

አማርኛ (Amharic): ለ ለነጻ የቋንቋ እርዳታ አገልግሎቶች እንዲሁም ለአካል ጉዳተኞች እርዳታ እና አገልግሎቶች፣ ወደ 1-800-942-0247 (TTY: 711) ይደውሉ።

العربیة (Arabic) : لتلقي خدمات المساعدة اللغویة المجانیة والأدوات المساعدة والخدمات الإضافية، يرجى الاتصال على الرقم0247-942-800-1 (الھاتف النصي TTY: اتصل على الرقم 711).

ਪੰਜਾਬੀ (Punjabi): ਮੁਫਤ ਭਾਸ਼ਾ ਸਹਾਇਤਾ ਸੇਵਾਵਾਂ ਸਹਾਇਕ ਸਾਧਨਾਂ ਅਤੇ ਸੇਵਾਵਾਂ ਲਈ, 1-800-942-0247 (TTY: 711) ‘ਤੇ ਕਾਲ ਕਰੋ।

Deutsch (German): Kostenlose Sprachassistenzdienste, Hilfsmittel und Dienstleistungen erhalten Sie unter 1-800-942-0247 (TTY: 711).

ພາສາລາວ (Laotian): ສໍາລັບການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ ແລ ອຸປະກອນ ແລະ ການບໍລິການເສີມແບບບໍ່ເສຍຄ່າ, ໃຫ້ໂທ 1-800-942-0247 (TTY: 711).

Cushite Afaan Oromoo: Tajaajiloota hiikkaa afaanii, fi namoota hanqina dubbachuu, arguu fi dhagahuu qabaniif deeggarsa dubbii, argaa fi dhageettii meeshaatiinii bilisaan argachuuf, gara 1-800-942-0247 (TTY: 711) tti bilbilaa.

ትግርኛ (Tigrinya): ብነጻ ናይ ቋንቋ ሓገዝ ኣገልግሎት፣ ከምኡ’ውን ናይ ረድኤት ሓገዝን ኣገልግሎትን ንምርካብ ናብ 1-800-942-0247 (TTY፦ 711) ደውሉ።

Soomaali (Somali): Si aad u hesho adeegyada caawinta luqadda bilaashka ah iyo qalabka iyo adeegyada kaalmada ah, wac 1-800-942-0247 (TTY: 711).

Français (French): Pour bénéficier d’une assistance linguistique gratuite et d’aides et services auxiliaires, appelez le 1-800-942-0247 (TTY : 711).

دری (Dari): برای درخواست خدمات ترجمه رایگان، و کمک ها و خدمات پشتیبان مخصوص افراد ناتوان یا کم توان، با 0247-942-800-1  (TTY: 711) به تماس شوید.