About Coronavirus (COVID-19) - Community Health Plan of Washington - Medicare Advantage

About Coronavirus (COVID-19)

As the State of Washington responds to the COVID-19 pandemic, the disease caused by coronavirus, you may have questions. Below is information and resources to help you stay informed.

4/13/21: Gov. Jay Inslee announced the rollback of three counties not meeting the Phase 3 Healthy Washington metrics for reopening activities. The three counties returning to Phase 2 are Cowlitz County, Pierce County, and Whitman County. As part of the rollback, these counties will have to lower capacity limits for indoor spaces like restaurants and fitness centers to 25% occupancy.

4/9/21: As children gradually make the trek back to schools, it’s important to be mindful of how the transition will affect them. While getting students back into the classroom is certainly progress in reopening our state, and good news for many parents, kids may react in all sorts of ways. Learn how to support your child’s transition back into the classroom.

3/11/21: Gov. Jay Inslee announced that the Healthy Washington: Roadmap to Recovery will be transitioning from a regional approach to a county-by-county evaluation process. The governor also announced that a new third phase of the Roadmap has been added, and effective Monday, March 22, the entire state will enter Phase 3. More detailed information can be found in this article from the Governor’s Office.

The state’s COVID-19 risk assessment dashboard provides data about COVID-19 activity in each county/region as well as a link to a weekly report showing which phase each region is in.

What is Novel Coronavirus?

According to the Washington Department of Health:

  • The novel coronavirus is new respiratory virus that was first detected in China. It has been named SARS-CoV-2 and the disease it causes is called COVID-19 (short for “coronavirus disease 2019.”) There are no known treatments for the disease. Most people will recover on their own, but some people can develop pneumonia and require medical care or hospitalization.
  • In Washington state, many people have tested positive for COVID-19 and there have been deaths.
  • If COVID-19 spreads in Washington state, your life may be disrupted in a variety of ways. Keep yourself and household healthy by being prepared.
  • As new information emerges from across the globe, please remember that the risk of COVID-19 is not at all connected with race, ethnicity or nationality. Stigma will not help to fight the illness. Seeking and sharing accurate information during a time of heightened concern is one of the best things we can do to keep rumors and misinformation from spreading.

What’s the current risk?

  • The risk posed by a virus outbreak depends on factors including how well it spreads between people, the severity of the illness it causes, and the medical or other measures we have to control the impact of the virus (for example, vaccine or treatment medications).
  • COVID-19 is spreading in several communities in Washington, the risk of exposure is increasing for people who live in our state.
  • Health care workers caring for patients with COVID-19 are at elevated risk of exposure.
  • Those who have had close contact with persons with COVID-19 are at elevated risk of exposure.
  • Travelers returning from affected international locations where community spread is occurring are at elevated risk of exposure. Public health screenings for travelers have been put into effect at several U.S. airports, including Los Angeles International Airport and Seattle-Tacoma International Airport.


  • Stay home when sick with any flu-like symptoms including coughing, shortness of breath and fever. Please contact your health care provider, if you have these symptoms and have questions.
  • Do not go to the emergency room unless essential. Emergency rooms need to be able to serve those with the most critical needs. If you have symptoms like cough, fever, or other respiratory problems, contact your regular doctor first.
  •  Masks are not recommended for wear by the general public.
  •   Like other diseases, getting plenty of rest, drinking fluids, eating healthy foods, and managing your stress may help you prevent getting COVID-19 and recovering from it if you do get the virus.
  • Stay informed. Information is changing frequently. Please see the Public Health Resources Section for resources


  • Fever
  • cough
  • shortness of breath
  • These symptoms can appear anywhere from 2 to 14 days after exposure.
  • People are thought to be most contagious when they are the sickest, though some spread is possible before people show symptoms.
  • COVID-19 spreads between people who are in close contact with one another (within about 6 feet) via coughs or sneezes.
  • It may also spread by touching a surface or object with the virus on it. Viruses typically do not survive on surfaces for an extended time.

King County Novel Coronavirus Call Center:

  • If you are in King County and believe you were exposed to a confirmed case of COVID-19, or if you’re a health care provider with questions about COVID-19, contact our novel coronavirus call center: 206-477-3977.
  • The call center will be open daily from 8 AM to 7 PM PST.
  • For general questions about COVID-19 or Washington State’s response, please call the Washington State Novel Coronavirus Call Center at 800-525-0127.


Call Your local health care provider for additional guidance if you have symptoms or concerns about health-related matters.

For information about Community Health Plan of Washington Coverage, call our Customer Service Center at 1-800-942-0247 (TTY Relay: Dial 711)


Public Health Resources


A Nap a Day Could Keep The Doctor Away

An older man taking a nap on the couch.Many Americans do not get enough sleep and this can contribute to a number of health issues. Taking a nap during the day can help your body restore itself and promotes brain and heart health. A 20-minute nap has a variety of health benefits – from improved mood, to better focus and memory function. In some cultures, napping is even prescribed as a health treatment by doctors!

If you have trouble sleeping, take steps to improve your quality of sleep.


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