Who do I contact for claim status, prior authorization, member benefits or member eligibility? - Community Health Plan of Washington - Medicare Advantage

Who do I contact for claim status, prior authorization, member benefits or member eligibility?

Providers can get in touch with their Provider Relations Representative or contact customer service for assistance at 1-800-942-0247.

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Nurse Advice Line
Doctors in an emergency room with patient,What kind of care do you need? Not every medical issue needs emergency care. If you have a medical issue that doesn’t seem to be life-threatening, but you’re not sure what to do, you can call our Nurse Advice Line for help. They can help you decide if you should see a primary or urgent care doctor. The Nurse Advice Line is free and available 24/7 for members at 1-866-418-2920 (TTY Relay: 7-1-1).

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