During the E-Bill Express enrollment process, I hit the “Back” button to view a prior screen. Now I can’t log back-in because my password is not being accepted. What should I do next? - Community Health Plan of Washington - Medicare Advantage

During the E-Bill Express enrollment process, I hit the “Back” button to view a prior screen. Now I can’t log back-in because my password is not being accepted. What should I do next?

It is possible the domain of the URL changed when you hit “Back.” To fix this problem, simply start over at the E-Bill Express log-in screen. You can access it by clicking on the link at the top of this page, or by clicking the button below:
Login to Pay Your Bill

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Doctors in an emergency room with patient,What kind of care do you need? Not every medical issue needs emergency care. If you have a medical issue that doesn’t seem to be life-threatening, but you’re not sure what to do, you can call our Nurse Advice Line for help. They can help you decide if you should see a primary or urgent care doctor. The Nurse Advice Line is free and available 24/7 for members at 1-866-418-2920 (TTY Relay: 7-1-1).

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