English
Chinese (Simplified)
Russian
Somali
Spanish
VietnameseTypically, a standard request must have a decision made within 72 hours (including weekends and holidays), unless we need additional information from your provider. You will be notified via phone and mail once a decision is made. In some instances, your provider may determine that coverage of a certain medication should be decided urgently. In these cases, a decision will be made within 24 hours (including weekends and holidays).
My doctor submitted a prior authorization request. How long will this take?
LEARN MORE ABOUT US
A Nap a Day Could Keep The Doctor Away
Many Americans do not get enough sleep and this can contribute to a number of health issues. Taking a nap during the day can help your body restore itself and promotes brain and heart health. A 20-minute nap has a variety of health benefits – from improved mood, to better focus and memory function. In some cultures, napping is even prescribed as a health treatment by doctors!
If you have trouble sleeping, take steps to improve your quality of sleep.
- TALK TO AN EXPERT
- Click here to schedule a plan review.
- NURSE ADVICE LINE
- 1-866-418-2920
- (TTY Relay: Dial 711)
- CUSTOMER SERVICE
- 1-800-942-0247
- (TTY Relay: Dial 711)
- ADDRESS
- 1111 Third Ave
- Suite 400
- Seattle, WA 98101
- HOURS
- 8:00 a.m. to 8:00 p.m.
- Seven Days a Week
QUICK LINKS
- PROVIDERS
- Prior Auth
- Provider Manual
- Forms & Tools
Community Health Plan of Washington is an HMO plan with a Medicare contract. Enrollment in Community Health Plan of Washington Medicare Advantage Plan depends on contract renewal. To enroll in a Community Health Plan of Washington Medicare Advantage plan, you must be eligible to receive Medicare Part A and Part B and live in our service area (Adams, Benton, Chelan, Clallam, Clark, Cowlitz, Douglas, Franklin, Grant, Grays Harbor, Jefferson, King, Kitsap, Lewis, Mason, Okanogan, Pacific, Pierce, Skagit, Snohomish, Spokane, Stevens, Thurston, Wahkiakum, Walla Walla, Whatcom, and Yakima counties in Washington State). This is not a complete description of benefits, please contact us for more information.
Based on a Model of Care review, Community Health Plan of Washington has been approved by the National Committee for Quality Assurance (NCQA) to operate a Special Needs Plan (SNP) through 2022.
Limitations, copayments, and restrictions may apply.
You must continue to pay your Medicare Part B premium.
Language Assistance
You will need Adobe reader to open PDFs on the site. Download the free version on Adobe Reader.
