How long does it take to obtain prior authorization? - Community Health Plan of Washington - Medicare Advantage

How long does it take to obtain prior authorization?

CHPW strives to process authorization requests within Washington State and Federal contractual
requirements for timeliness, and in accordance with our member’s health care needs. Periodic
increases in request volume may affect turnaround times. CHPW strives to adhere to the
following processing timelines:

  • Standard prior authorization requests are processed within 14 calendar days.
  • Clinically urgent requests are processed within 72 hours.

LEARN MORE ABOUT US

Nurse Advice Line
Doctors in an emergency room with patient,What kind of care do you need? Not every medical issue needs emergency care. If you have a medical issue that doesn’t seem to be life-threatening, but you’re not sure what to do, you can call our Nurse Advice Line for help. They can help you decide if you should see a primary or urgent care doctor. The Nurse Advice Line is free and available 24/7 for members at 1-866-418-2920 (TTY Relay: 7-1-1).

CALL NOW

☏ HAVE QUESTIONS ?

Sales Team

Get real answers
from real people

Phone: 1-800-944-1247
Email: Sales@chpw.org

x