Provider Portal User Guide - Community Health Plan of Washington - Medicare Advantage

Provider Portal User Guide

To make it easier for you to use the new HealthMAPs provider portal, we have put together a guide to help familiarize you with the software. Here are some key highlights to get started:

Accessing the Portal

Get started by creating your online portal account. This includes choosing your user login ID and password and setting up your security questions and answers. A HealthMAPS provider portal account allows you to view CHPW eligibility, benefits coverage, and claim information for CHPW members.

How to Create a CHPW Provider Portal Account

You will need to complete and submit the online Provider Registration form to CHPW.
Follow these step-by-step instructions to create your HealthMAPS provider portal account.

Before You Begin

You will need know your Billing Tax ID number(s).

Read the portal user guide for more information.


Nurse Advice Line
Doctors in an emergency room with patient,What kind of care do you need? Not every medical issue needs emergency care. If you have a medical issue that doesn’t seem to be life-threatening, but you’re not sure what to do, you can call our Nurse Advice Line for help. They can help you decide if you should see a primary or urgent care doctor. The Nurse Advice Line is free and available 24/7 for members at 1-866-418-2920 (TTY Relay: 7-1-1).



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