New myCHPW Member Portal - Community Health Plan of Washington - Medicare Advantage

New myCHPW Member Portal

Our new myCHPW online member portal is live! We are letting our members know and wanted to make sure our providers know, too, so you can help encourage members to use the new portal.

Members can go online to to create an account. Please note that this is a different site than the provider portal. Providers need to use this site:

With myCHPW, members can get all their coverage information in one place:

  • See their coverage information.
  • See their benefits.
  • See their claims.
  • Check the status of their authorizations and referrals.
  • Order a copy of their health plan ID card.
  • Search for providers and facilities.
  • Ask us to change their primary care provider.
  • Update their contact information.
  • Ask our Customer Service team questions through our secure system.
  • Get private notifications.
  • Get general updates.
  • Learn more about benefits and claims.

myCHPW is replacing the HIP member portal. Members will still be able to use their HIP account while we set up their myCHPW account, but we aren’t taking any more HIP registrations.

Member Portal Resources

More information about the myCHPW member portal is available on our myCHPW Member Portal webpage. You’ll find a Welcome to myCHPW message and a member portal User Guide.

Provider Portal Resources

Additional resources are available for the HealthMAPS provider portal:


Providers who have questions about how to enter claims in HealthMAPS, please email

Providers or members who have questions or problems registering for their portal have general questions about other topics, please email Customer Service at

Medicare members can call: 1-800-942-0247  (TTY Relay: Diall 7-1-1), Monday through Friday, 8:00 am to 8:00 pm.


A Nap a Day Could Keep The Doctor Away

An older man taking a nap on the couch.Many Americans do not get enough sleep and this can contribute to a number of health issues. Taking a nap during the day can help your body restore itself and promotes brain and heart health. A 20-minute nap has a variety of health benefits – from improved mood, to better focus and memory function. In some cultures, napping is even prescribed as a health treatment by doctors!

If you have trouble sleeping, take steps to improve your quality of sleep.


Sales Team

Get real answers
from real people

Phone: 1-800-944-1247