HealthMAPS Portal Updates - Community Health Plan of Washington - Medicare Advantage

HealthMAPS Portal Updates

HealthMAPS Provider Portal Update

CHPW’s HealthMAPS online provider portal went live in December 2018. HealthMAPS replaces the previous Health Information Portal (HIP). HIP is no longer available as of September 13, 2019.

You must have a HealthMAPS account to continue using CHPW’s provider portal. If you have not signed up for HealthMAPS, please continue reading for more information. You may also want to read the “Introducing HealthMAPS” guide below.

Create a HealthMAPS Account

You can go online to and register to create a HealthMAPS account. You will need to know your Billing Tax ID number(s) in order to do so. Once you have an account, you can view CHPW members’ eligibility, benefits coverage, claim information, and more.

You can also access the HealthMAPS portal with your existing OneHealthPort credentials. Please visit CHPW’s page at OneHealthPort here:

Training guides are available from the Provider Orientation, Training, and Education page on our website,, under Training Workbooks and then under HealthMAPS Portal. You will find a portal user guide, workbooks for entering claims, and an FAQ.

Other Health Insurance

As of August 2019, you can report a member’s other health insurance in HealthMAPS.


If you have general provider relations and contracting questions, please email

If you have questions or problems registering for HealthMAPS or if you have general questions about other topics, please email Customer Service at

Read our “Introducing HealthMaps” guide.


A Nap a Day Could Keep The Doctor Away

An older man taking a nap on the couch.Many Americans do not get enough sleep and this can contribute to a number of health issues. Taking a nap during the day can help your body restore itself and promotes brain and heart health. A 20-minute nap has a variety of health benefits – from improved mood, to better focus and memory function. In some cultures, napping is even prescribed as a health treatment by doctors!

If you have trouble sleeping, take steps to improve your quality of sleep.


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